DaVita Dialysis & SCAN:
Providing Treatment for End-Stage Renal Disease Patients.

VillageHealth is a unique health plan for dialysis, kidney transplant and post-transplant Medicare patients. Care is based on individual case management, with specially trained nurses as a resource for all your health care needs – not just dialysis.

Find out more about VillageHealth

We invite you to learn more about the VillageHealth plans and benefits available.

Riverside and San Bernardino County

Benefits Overview 2016 Benefits Overview 2017

Los Angeles and Orange County

Benefits Overview 2016 Benefits Overview 2017

VillageHealth Advantages —

  • VillageHealth will help you connect the dots between all your healthcare providers and medical services to help you better monitor your overall health care needs.
  • Access to a VillageHealth Nurse 24 hours a day, 7 days a week.
  • Part D prescription coverage tailored to your ESRD needs.
  • A VillageHealth Pharmacist to regularly review and help you manage your medications.
  • Additional benefits at no extra cost to you include:
    • Basic dental coverage that includes preventative care at no extra cost
    • Transportation to physician offices and pharmacies
    • Eyewear Benefit

WHO IS ELIGIBLE TO JOIN VILLAGEHEALTH?

  • You must live within the VillageHealth Service Area please see qualifying zip codes Areas we Serve
  • You are entitled to Medicare Part A
  • You are enrolled in Medicare Part B
  • You must have been diagnosed by your doctor with End Stage Renal Disease or considered a post-transplant patient

Join VillageHealth

If you're ready to take advantage of the many benefits VillageHealth offers click on the Enrollment Form button below in order to print the form. Then mail the form to the address listed below. We strongly encourage you to call us at 1-877-916-1234, 7 days a week, 8:00 a.m. - 8:00 p.m. (TTY Users: 711) for assistance in completing the form so your enrollment will not be delayed.

VillageHealth (HMO-POS SNP)- Riverside/San Bernardino 2016 enrollment forms VillageHealth (HMO-POS SNP)- Los Angeles/Orange 2016 enrollment forms
VillageHealth (HMO-POS SNP)- 2017 enrollment forms

Medicare Beneficiaries may also enroll in VillageHealth through the CMS Medicare Online Enrollment Center located at www.medicare.gov

Current Member Information

For current VillageHealth members and medical providers, contact the VillageHealth Service Center:

1-800-399-7226

Hours of operation are from 8 a.m. to 8 p.m., seven days a week from October 1 to February 14. From February 15 to September 30 hours are 8 a.m. to 8 p.m. Monday through Friday, and 9 a.m. to 4 p.m. on Saturday. Messages received on holidays and outside of our business hours will be returned within one business day.
TTY Users: 711

Note: Between February 15 and September 30, messages received during weekends and holidays will be returned within one business day.

VillageHealth
3800 Kilroy Airport Way, Suite 100
Long Beach, CA 90806

Are you looking for discounts on products and services?

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Links to important VillageHealth Information

Benefits, premium, co-payments and/or co-insurance may change on January 1 of each year.

Find Providers

Pharmacy

Formulary

Important Part D Information Grievances and Appeals

Important VillageHealth Information

Federal and state laws protect the privacy of your medical records and personal health information. Our plan protects your personal health information as required by these laws. For detailed information regarding your privacy rights, please refer to the Evidence of Coverage booklet under Chapter 8, Your Rights and Responsibilities, Section 1.4 We Must Protect the Privacy of Your Personal Health Information.

Extra Help for people with limited resources

For those members who qualify for extra help: premiums, co-pays and deductibles may vary based on the level of help received. For more information click on the button below.

Low Income Subsidy Premium Summary Chart - 2017

Tabla de resumen de cuotas de subsidio para bajos ingresos – 2017

Low Income Subsidy Premium Summary Chart Chinese - 2017

Low Income Subsidy Premium Summary Chart - 2016

Tabla de resumen de cuotas de subsidio para bajos ingresos – 2016

Low Income Subsidy Premium Summary Chart Chinese - 2016

To find out more information, click here:

www.DaVita.com www.scanhealthplan.com

Providers click here: Provider Tools

Medicare Complaint Form
You are now able to submit feedback about your Medicare health plan or prescription drug plan directly to Medicare using the form below. The Centers for Medicare & Medicaid Services values your feedback and will use it to continue to improve the quality of the Medicare program. If you have any other feedback or concerns, or if this is an urgent matter, please call 1-800-MEDICARE (1-800-633-4227). TTY/TTD users can call 1-877-486-2048. This number is available for you to call 24 hours a day, 7 days a week.
Medicare Complaint Form

Complete Disclaimer Information

VillageHealth (HMO-POS SNP) is an HMO plan with a Medicare contract. Enrollment in SCAN Health Plan depends on contract renewal. VillageHealth is available to (ESRD) dialysis patients, pre-kidney transplant, and post kidney-transplant patients. You must continue to pay your Medicare Part B premium. Premiums, co-pays, co-insurance and deductibles may vary based on the level of Extra Help that you receive. Please contact the plan for further details. Benefits, premiums, co-payments and/or co-insurance may change on January 1 of each year. Limitations, copayments and restrictions may apply. This information is not a complete description of benefits. Contact the plan for more information.

Medicare evaluates plans based on a 5-Star rating system. Star Ratings are calculated each year and may change from one year to the next. Medicare beneficiaries may also enroll in VillageHealth through the CMS Medicare Online Enrollment Center located at http://www.medicare.gov.

For more information or to enroll in our plan, call VillageHealth or visit www.villagehealthca.com.

Other Pharmacies/Physicians/Providers are available in our network.

The Formulary, pharmacy network, and/or provider network may change at any time. You will receive notice when necessary.

ATTENTION: If you speak Spanish, language assistance services, free of charge, are available to you. Call 1-800-399-7226. Hours are 8 a.m. to 8 p.m., seven days a week from October 1 to February 14. From February 15 to September 30 hours are 8 a.m. to 8 p.m. Monday through Friday. Messages received on holidays and outside of our business hours will be returned within one business day. (TTY: 711).

ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-800-399-7226. El horario de atención es de 8 a.m. a 8 p.m., los siete días de la semana del 1 de octubre al 14 de febrero. Del 15 de febrero al 30 de septiembre el horario es de 8 a.m. a 8 p.m. de lunes a viernes. Los mensajes recibidos en días festivos o fuera de nuestras horas de oficina serán contestados dentro de un día hábil. (TTY: 711).