Report a Compliance Issue
Contact Us at 1-877-916-1234Category: Report an Issue
What is a Compliance Issue?
A Compliance Issue is a suspected violation of a law, regulation, policy, or contract requirement governing SCAN Health Plan. Examples of Compliance Issues include:
- Sales allegations
- Alleged Fraud, Waste, and Abuse (FWA)
- SCAN employee misconduct such as violating the plan’s Code of Conduct
- Potential quality of care or related member quality issues
- Provider network deficiencies
- Regulatory audit finding
- Inappropriate use or disclosure of member protected information
- Privacy or security breaches
How to Report a Compliance Issue
To report a compliance issue, you may contact SCAN in one of these ways:
- SCAN Hotline at EthicsPoint: 1-877-863-3362 or visit www.ethicspoint.com
- Contact OIG: 1-800-HHS-TIPS (1-800-447-8477) or visit https://oig.hhs.gov/fraud/report-fraud
- Contact SCAN’s Compliance Officer:
Elizabeth Cordova
3800 Kilroy Airport Way, Ste. 100
Long Beach, CA 90806
ComplianceOfficer@scanhealthplan.com